Questions? Call Us: +91 9918003001 FAX: 443-552-7478
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Questions? Call Us: +91 9918003001
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tecnical support

TECHNICAL SUPPORT

 

Technical support outsourcing involves process of changing the voice or non-voice technical support function from a vendor or to a third party or an external service provider.

pc support
server support
The goal of RHD Limited (BPO Unit) and tech support centers is to provide product information, and technical assistance on web sites that are accessible 24*7. This role is expanding as firms seek to outsource a greater breadth of solutions from a fewer number of service providers. We have now become a hub of the enterprise, delivering greater value to the business as a whole.

The role of Technical Support has expanded to include Telesales – both pre and post-sales technical support, product support, technical applications and support, customer support services, network tech support, onsite tech support, remote support, call center technical support, remote IT infrastructure management services.

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2345Clients
123Complete Projects
5740Happy Customers
250Employees

TESTIMONIALS

 

The best way to get to know about the quality of our services is to hear it from those whom we already work with.
Take a look at client and employee testimonials.

“I'm so lucky to have such a great team to partner with – cheers!”
“As the main point of contact for some of our clients with operations in our facilities, it´s really ...

Michael Smart
We are happy that the quality of work and attention to detail was quite impressive. The RHD Limited (BPO Unit) team has consistently delivered levels of commitment, domain expertise, technical skills, reliability and quality of service.
Michael SmartIT Project Manager
Alexander Brown
I personally was very impressed on how quick they took over our entire documentation - both Import and Export. It has been flawless, the speed is amazing.
Alexander BrownRepairing Manager
Barbara Mcdoe
We chose RHD Limited (BPO Unit) because of their deep understanding of the logistics industry, strong customer care capabilities, insightful customer analytics and their strong infrastructure for round-the-clock delivery.
Barbara McdoeMedical Marketing Manager
Ani Mcdoe
We are dedicated towards providing our customers a credible and responsible customer services center. Revamping the customer service builds on our company's philosophy of consistently improving the quality and reliability of our operations. We chose RHD Limited (BPO Unit) and we are extremely happy with them.
Ani McdoeAccount Head
Ina Mcdoe
Partnering with RHD Limited (BPO Unit) has provided an efficient, flexible, cost-effective solution to meet our outsourcing needs. Their contribution to the Operations has proved invaluable and they have clearly demonstrated their commitment to reliability and quality in providing outsource solutions.
BarneyMarketing Manager
The operations floor has a capacity of 500 seats on cube predictive dialer with blended solutions, operating in three shifts with 24x7 support system.

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