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Questions? Call Us: +91 9918003001
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Research & Analysis

RESEARCH & ANALYSIS

 

Data Research and Analysis is a process of gathering, analyzing and
transforming the data into a required format.

Data analysis is outsourced to collect more information or knowledge for various business approaches. The main advantage of the Data Analysis is to focus on business information which helps them to classify the information as per their business needs.
market research
bpo research
We conduct initial contact and customer satisfaction surveys for a variety of clients. This is done on behalf of our clients to obtain information regarding their recent sales or service experience. To do this, we load client contact sample onto our automated dialer and our Customer Contact Representatives work within a pre-established time frame to reach each contact. Customer contact representatives work from a script and engage in active listening, using probing questions if concerns are raised. All phone calls can be recorded and transcribed verbatim, tread coded and uploaded to client's websites so they may access them.

We approach each project with an eye toward achieving our clients’ specific goals. Most often, these goals include collecting high-quality data using the most cost-effective method. Each data collection tool and technique our associates deploy, is specifically designed to achieve these objectives.

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2345Clients
123Complete Projects
5740Happy Customers
250Employees

TESTIMONIALS

 

The best way to get to know about the quality of our services is to hear it from those whom we already work with.
Take a look at client and employee testimonials.

“I'm so lucky to have such a great team to partner with – cheers!”

Michael Smart
We are happy that the quality of work and attention to detail was quite impressive. The RHD Limited (BPO Unit) team has consistently delivered levels of commitment, domain expertise, technical skills, reliability and quality of service.
Michael SmartIT Project Manager
Alexander Brown
I personally was very impressed on how quick they took over our entire documentation - both Import and Export. It has been flawless, the speed is amazing.
Alexander BrownRepairing Manager
Barbara Mcdoe
We chose RHD Limited (BPO Unit) because of their deep understanding of the logistics industry, strong customer care capabilities, insightful customer analytics and their strong infrastructure for round-the-clock delivery.
Barbara McdoeMedical Marketing Manager
Ani Mcdoe
We are dedicated towards providing our customers a credible and responsible customer services center. Revamping the customer service builds on our company's philosophy of consistently improving the quality and reliability of our operations. We chose RHD Limited (BPO Unit) and we are extremely happy with them.
Ani McdoeAccount Head
Ina Mcdoe
Partnering with RHD Limited (BPO Unit) has provided an efficient, flexible, cost-effective solution to meet our outsourcing needs. Their contribution to the Operations has proved invaluable and they have clearly demonstrated their commitment to reliability and quality in providing outsource solutions.
BarneyMarketing Manager
The operations floor has a capacity of 500 seats on cube predictive dialer with blended solutions, operating in three shifts with 24x7 support system.

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